client support service for your your dreamy website ~
Your investment in a beautiful website doesn’t have to stop when it goes live! It is so important to keep your website updated and secured to avoid broken links, outdated information, plugin/tool updates, etc. Ongoing website maintenance is part of owning a website and I’m here to help! I recommend all clients sign up for one of my monthly maintenance plans, which is my way to guarantee that your site stays up-to-date!
monthly website maintenance plans:
BASIC MONTHLY PLAN
Weekly WordPress core updates
Weekly theme and plugin updates
Weekly broken link check (fix if any)
Monthly maintenance report
Priority support requests
PRO MONTHLY PLAN
Everything in the Basic Monthly Plan
Website content updates (copy/images)
Product updates (Shopify clients)
Graphic design updates
Update a current landing page
maximum of 6 hours a month
(includes 30 minutes monthly call with Alex)
BIZ MONTHLY PLAN
Everything in the Pro Monthly Plan
Basic SEO updates
Page speed optimization check
Design and development work
MailChimp newsletter integration
(popups, sign up forms, etc)
maximum of 12 hours a month
(includes 1 hour monthly call with Alex)
DO YOU OFFER SUPPORT TO NON-PASSED CLIENTS?
Every website is developed differently. It can be incredibly tasking to troubleshoot problems on an unknown website. If you’re looking for more web content updates, then I’m your gal! Under our support contact form below, select the option “I’m a potential client in need of support for Web Content Updates.” Write out the details from there and we’ll get right on it!
HOW DO I REQUEST SUPPORT/REVISIONS?
If you would like support and revisions, but don’t want to commit to a monthly plan, then click on “I’m a current/past client in need of support or revisions” under our support contact form. Write out the details from there and we’ll get right on it!
WHAT ARE YOUR SUPPORT + REVISION RATES?
My hourly rate is $50/hour. My hourly rate for off-hours/emergency support situations is $100/hour.
Business hours: Monday-Friday 9AM-5PM (PST)
HOW DO I ENROLL IN THE MONTHLY PLANS?
Easy! Under our support contact form below select the monthly plan of your choice!